We take the protection of the data of users of our website and/or mobile app very seriously and are committed to protecting the information that users provide to us in connection with their use of our website and/or mobile app (collectively, “Digital Assets”). Furthermore, we are committed to protecting and using your information in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use and disclosure of your information through the use of our digital assets (the “Services”) when you access the Services from your devices.

Please read the Privacy Policy carefully and make sure you fully understand our practices regarding your data before using our Services. If you have read and fully understood this policy and do not agree with our practices, you must stop using our digital assets and services. By using our Services, you agree to the terms of this Privacy Policy. Your continued use of the Services constitutes your agreement to this Privacy Policy and any changes thereto.

In this privacy policy you will find out:



How we collect data


What data we collect


Why we collect this data


To whom we pass on the data


Where the data is stored


How long the data is kept


How we protect your data


How we deal with minors


Updates or changes to the Privacy Policy



What data do we collect?

Below is an overview of the data we may collect:





Non-identified and non-identifiable information that you provide during the registration process or that is collected through your use of our Services (“Non-Personal Information”). Non-personal data does not allow any conclusions to be drawn as to who collected it. Non-personal information we collect consists primarily of technical and aggregated usage information.


Personally identifiable information, i. e. any information from which you can be identified or could be identified with reasonable effort (“Personal Information”). The Personal Information we collect through our Services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine Personal Data with Non-Personal Data, we treat it as Personal Data as long as it is combined.



How do we collect data?

Below are the main methods we use to collect information:





We collect data when you use our services. So when you visit our digital assets and use our services, we may collect, record, and store usage, sessions, and related information.


We collect information that you provide to us, for example, if you contact us directly through a communication channel (e. g. an email with a comment or feedback).


We may collect information from third-party sources as described below.


We collect information that you provide to us when you sign in to our services via a third party provider such as Facebook or Google.



Why do we collect this data?

We may use your data for the following purposes:





to provide and operate our services;


to develop, adapt and improve our services;


to respond to your feedback, requests and requests and to offer assistance;


to analyse requirements and usage patterns;


for other internal, statistical and research purposes;


to improve our data security and fraud prevention capabilities;


to investigate violations and enforce our terms and policies, and to comply with applicable law, regulations or governmental orders;


to send you updates, news, promotional materials and other information related to our Services. In the case of promotional e-mails, you can decide whether you want to continue receiving them. If not, simply click on the unsubscribe link in these emails.



Who do we share this data with?

We may share your information with our service providers in order to operate our services (e. g. storing information on third party hosting services, providing technical support, etc. ).



We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (through a merger, acquisition or purchase of (substantially) all of our assets, including but not limited to:); (v) to collect, maintain and/or manage your information through authorized third-party providers (e. g. cloud service providers), as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of misunderstanding, we would like to point out that we may, at our own discretion, transfer or otherwise use non-personal data to third parties.

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Please note that our Services enable social interactions (such as posting content, information and comments publicly and chatting with other users). Please note that any content or data you provide in these areas may be read, recorded and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload Content to our Digital Assets or otherwise make it available as part of your use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and hereby confirm that copies of your data may remain retrievable even after their deletion on cached and archived pages or after the creation/storing of your content by third parties.

Cookies and similar technologies

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your information in order to enhance the navigation experience on our digital assets, optimize their performance and provide a tailored user experience, as well as for security and fraud prevention purposes.



To learn more about this, please read our Cookie Policy.

Category: The user is NOT connected to an advertising service

We will not share your e-mail address or other personal data with advertising companies or advertising networks without your consent.

Category: The user is connected to an advertising service, a Campaign Manager or Facebook Ads

We may serve advertisements through our Services and digital assets (including websites and applications that use our Services) that may also be tailored to you, such as advertisements based on your recent browsing behaviour on websites, devices or browsers.



To deliver these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i. e. third parties who serve ads based on your website visits) to serve targeted ads. Third-party ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third party cookies and other technologies are subject to the specific privacy policy of the third party, not this one.

Where do we store the data?

Non-personal data



Please note that our companies, as well as our trusted partners and service providers, are located all over the world. For the purposes described in this Privacy Policy, we store and process all non-personal information we collect in different jurisdictions.

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Personal data

Personal Data may be maintained, processed and stored in the United States, Ireland, South Korea, Taiwan, Israel and to the extent required for the proper provision of our Services and/or as required by law (as further explained below) in other jurisdictions.
 

How long will the data be kept?

Please note that we retain the information we collect for as long as necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We may correct, supplement or delete incorrect or incomplete data at any time in our sole discretion.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer our services to you. Your data may be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and it provides secure HTTPS access to most areas of its services.

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All payment options offered by us and our hosting provider for our digital assets comply with the PCI Security Standards Council's PCI-DSS (Credit Card Industry Data Security Standard). This is a collaboration between brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help to ensure the secure handling of credit card data (including physical, electronic and procedural measures) by our shop and service providers.

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Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee absolute protection or security of any information you upload, post or otherwise disclose to us or others.

For this reason, we would like to ask you to set secure passwords and, where possible, not to provide us or others with confidential information that you believe could cause significant or lasting harm to you if disclosed. As e-mail and instant messaging are not considered secure forms of communication, we also ask you not to share confidential information through any of these communication channels.

How do we deal with minors?

The Services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.



We reserve the right to request proof of age at any time in order to verify whether minors are using our services. In the event that we become aware that a minor is using our Services, we may deny or block access to our Services to those users and we may delete any information we hold about that user. If you have reason to believe that a minor has provided information to us, please contact us as described below.

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Children can use our services. However, if they want access to certain functions, they may need to provide certain information. Some information (including information collected through cookies, web beacons and other similar technologies) may be collected automatically. If we knowingly collect, use or disclose information collected from a child, we will disclose it and obtain parental consent in accordance with applicable law. We do not make a child's participation in an online activity dependent on the child providing more contact information than is reasonably necessary to participate in that activity. We only use the information we collect in connection with the services that the child has requested.



We may also use a parent's contact information to communicate about the child's activities on the Services. Parents can view information we have collected about their child, prohibit us from collecting further information about their child, and request that all information we have collected be deleted from our records.



Please contact us to view, update or delete your child's information. To protect your child, we may ask you to provide proof of your identity. We may deny you access to the data if we believe that your identity is in question. Please note that certain data cannot be deleted due to other legal obligations.

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We will only use your personal information for the purposes set out in this Privacy Policy and only if we are satisfied that:





We may share your information with our service providers in order to operate our services (e. g. storing information on third party hosting services, providing technical support, etc. ).



We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defence; (iii) to protect our rights, property or personal safety and the safety of our users or the public; (iv) in the event of a change of control of us or any of our affiliates (through a merger, acquisition or purchase of (substantially) all of our assets, including but not limited to:); (v) to collect, maintain and/or manage your information through authorized third-party providers (e. g. cloud service providers), as appropriate for business purposes; (vi) to work with third parties to improve your user experience. For the avoidance of misunderstanding, we would like to point out that we may, at our own discretion, transfer or otherwise use non-personal data to third parties.

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Please note that our Services enable social interactions (such as posting content, information and comments publicly and chatting with other users). Please note that any content or data you provide in these areas may be read, recorded and used by others. We advise against posting or sharing information that you do not wish to make public. If you upload Content to our Digital Assets or otherwise make it available as part of your use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and hereby confirm that copies of your data may remain retrievable even after their deletion on cached and archived pages or after the creation/storing of your content by third parties.

Cookies and similar technologies

When you visit or access our Services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“Tracking Technologies”). These tracking technologies may allow third parties to automatically collect your information in order to enhance the navigation experience on our digital assets, optimize their performance and provide a tailored user experience, as well as for security and fraud prevention purposes.



To learn more about this, please read our Cookie Policy.

Category: The user is NOT connected to an advertising service

We will not share your e-mail address or other personal data with advertising companies or advertising networks without your consent.

Category: The user is connected to an advertising service, a Campaign Manager or Facebook Ads

We may serve advertisements through our Services and digital assets (including websites and applications that use our Services) that may also be tailored to you, such as advertisements based on your recent browsing behaviour on websites, devices or browsers.



To deliver these advertisements to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers (i. e. third parties who serve ads based on your website visits) to serve targeted ads. Third-party ad network providers, advertisers, sponsors and/or website traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and customize advertising content for you. These third party cookies and other technologies are subject to the specific privacy policy of the third party, not this one.

Where do we store the data?

Non-personal data



Please note that our companies, as well as our trusted partners and service providers, are located all over the world. For the purposes described in this Privacy Policy, we store and process all non-personal information we collect in different jurisdictions.

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Personal data